This policy outlines how we manage your personal data as it relates to Darren Gillingham Garden Design.
This is Version 1.1, and this policy was issued in August 2023. We may update this policy again in the future and will publish any subsequent versions of it here. If you have any questions about this policy, just get in touch via the contacts page of the website.
Personal data is highly valuable, and as we handle your personal data, we have responsibility to keep your data safe and we take this responsibility very seriously.
1. Who are we?
Darren Gillingham Garden Design ("we", "us", "our") is a garden design and gardening service business, providing garden consultations, designs and gardening work.
As a data controller, we collect, store and process personal data when you contact us via our site www.gillinghamgardens.co.uk or provide personal data to us by other means (e.g. Facebook, Email, Whats App, Messenger, Instagram, or telephone). Our Privacy Policy explains how we treat your data, including personal data. These documents apply to your use of the Darren Gillingham Garden Design website, interactions with us on Facebook, Email, Whats App, Messenger, Instagram and telephone, and the Darren Gillingham Garden Design service, should you become a client.
2. What data do we collect, receive and keep?
Personal data
"Personal data" is data that relates to, and identifies, a living person. Personal data is included in the information that you provide to us or that is provided during your interactions with us or our service, or in the information that you authorise a third party to give to us on your behalf.
With regards to personal data, Darren Gillingham Garden Design is fully compliant with our obligations under the General Data Protection Regulation (GDPR) and other applicable data protection legislation. Darren Gillingham Garden Design does not sell, rent, release, make available, disseminate, transfer, disclose, or otherwise communicate personal information to another business or a third party for monetary or other valuable consideration.
Darren Gillingham Garden Design does not collect or process any special categories of personal data, as defined under GDPR and the Data Protection Act 2018. We do not knowingly collect or solicit any personal data from anyone under the age of 16. In the event that we learn that we have collected personal data from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible.
Your personal data includes the information you provide to us or that you authorise someone else to provide when you:
● Complete a Darren Gillingham Garden Design online contacts form;
● Provide information about you in an enquiry, by telephone, Facebook or email;
● Provide information about you in furtherance of our providing a service to you, e.g. if you become a client.
Examples of this personal data include name, email address, contact number, postal address, telephone number, as well as any correspondence sent by you to us. We save this data in a secure location, accessed only by password. This includes in our personal email system, and our password-secured business management application.
You are not required to provide any of this information to us, although not doing so may impact on our ability to respond to your enquiry.
3. What do we use your personal data for?
We collect and use your personal data to respond to your enquiry and to provide you with our service. We do not use your data for marketing or to contact you in any other way other than in the furtherance of responding to your enquiry or our service to you, if you become a client.
4. Who do we share your information with?
We do not share your personal data with any third parties.
5. How long do we store your data for?
We aim to store your data for the minimum amount of time that provides benefit to you, and for as long as is necessary for the purposes of processing that are set out in this policy.
6. Can I export my data at any time?
You can export a copy of your data whenever you like, e.g. your personal data that we hold.
7. Can I delete my data at any time?
Yes. If you would like us to delete your data at any point, please contact us a via the contacts page at https://www.gillinghamgardens.co.uk and we will fulfil this request.
8. Our use of cookies
We do not collect any cookies in the usage of our website.
9. Security and data storage
We strive to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We implement appropriate, industry-standard data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction.
Where we utilise third parties to help provide our services, we will always ensure that, as a minimum, the security policies and confidentiality arrangements of those third parties adhere to the same requirements that we impose and expect.
We use passwords to restrict access to our data storage accounts, and to keep your data secure.
We advise that, despite our best efforts, the internet is not a secure medium and therefore we cannot guarantee the security of any data transmitted to Darren Gillingham Garden Design. Any such transmission is at your own risk.
10. What are my rights under GDPR and how do you meet them?
The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union, which came into effect on 25th May 2018. Below we summarise your individual rights, provided by GDPR and how we meet them:
Access to your personal data: You may ask us to confirm if we are processing your personal data, and you may request a copy of your personal data by contacting our team (see section 12) via the contacts page at https://www.gillinghamgardens.co.uk
Right to change or withdraw your consent: Where you have given us consent to make use of your personal data for any of the purposes outlined in this policy, you may withdraw that consent by contacting us using the details located in section 12 of this policy. If you wish to change your contact preferences, please contact us via the contacts page at https://www.gillinghamgardens.co.uk
Right to rectification: If you need to update out-of-date or inaccurate information that we hold about you, please contact us via the contacts page at https://www.gillinghamgardens.co.uk
Right to erasure: You are free to delete your data at any point, simply request that we delete it by contacting us (see section 12) via the contacts page at https://www.gillinghamgardens.co.uk
Right to data portability: In certain circumstances you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine-readable form, or ask for us to send such personal data to another data controller. Please contact us via the contacts page at https://www.gillinghamgardens.co.uk
Right to object: In certain circumstances you may object to our processing of your personal data, e.g. for research/business strategy purposes. If this is the case, please contact us via the contacts page at https://www.gillinghamgardens.co.uk
Right to restrict processing: You can ask us to restrict the processing of personal data we hold about you in certain circumstances. If you wish to do so, please contact us please contact us via the contacts page at https://www.gillinghamgardens.co.uk
Make a complaint: You may make a complaint about our data processing activities to a supervisory authority. In the UK this is the Information Commissioner's Office (ICO). Further details can be found on their website.
Getting in touch: To make enquiries and/or to exercise any of your rights as outlined in this privacy policy please contact via the contacts page at; https://www.gillinghamgardens.co.uk
11. Updates to our Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, so we advise that you should review this page periodically.
12. Getting in touch
If you have any queries relating to this Privacy Policy or Darren Gillingham Garden Design’s use of your personal data, please contact us via the contacts page; https://www.gillinghamgardens.co.uk